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You ask, we answer!

Do you have an acute question about your Amazon business and need a quick, personalized answer? You are facing a challenge that makes you sweat? Or you need his strategic advice because you want to drive your Amazon Business?

Former Managing Director Marc Aufzug and other experts will take the time to answer your questions in a one-on-one meeting.

Ask your question now:

Alternatively, you can send an email with your question directly to experts@factor-a.com. After your request, we will select the expert who can best advise you on your question and send you an appointment proposal via email.

You may be wondering:

  • How should I deal with Brexit?
  • How do I prepare for the annual review?
  • How do I deal with allowances, chargebacks, etc.?
  • Help, Amazon isn’t placing orders anymore. What now?
  • Am I growing strongly enough or are my competitors overtaking me?
  • What are the right KPIs and how do I find benchmarks?
  • Is my Amazon agency doing a good job?

Why should you ask US?

  • The search for answers takes time. And often you don’t find the solution that is best for your specific problem.
  • We provide you with answers and approaches that will help you make an informed decision for your business.
  • You will be advised by our former Managing Director and other specialists with many years of operational experience in the Amazon business.
  • We serve customers from various industries across different country marketplaces and draw on a broad, field-tested wealth of experience.
  • We know how quickly Amazon changes the rules of the game and how quickly markets evolve. With us, you get future-oriented, sustainable solutions.

Our experts:

Marc Aufzug Managing Director

Marc Aufzug

Founder & Former Managing Director

Marc is the founder and former managing director of factor-a. Through over 200 successful projects, he was able to establish factor-a as a leading service provider and pioneer in brand and manufacturer support. As a partner, he continues to advise manufacturers and brands on strategic and operational marketplace management on Amazon. You can see his e-commerce experience and trend sense for yourself: in our live streams he addresses current challenges and proposes solutions. Together with Dominik Bors, he has also written the popular guidebook E-Commerce mit Amazon: Das Praxisbuch für Markenhersteller, Vendoren und Seller (in German). Who better to answer your questions?

Alexander Ortner Amazon expert

Alexander Ortner

Principal Amazon Retail & Ex-Amazonian

Alexander was employed directly by Amazon for nine years, most recently as Senior Vendor Manager. During his time at the retail giant, he was involved in projects such as automated pricing. In consulting, he draws on valuable first-hand insights. His focus is on analytics and strategic consulting. Alexander shares his valuable knowledge in workshopslive streams and our Whitepapers.

Kimberly Maggard

Kimberly Maggard

Lead Amazon Advertising

Questions about Amazon Advertising? Together with her team, Kim supports brands in finding tailor-made marketing solutions. Her personal hobbyhorse is Programmatic Advertising aka the Amazon DSP. If these are foreign terms for you, it’s high time to talk to our expert. Kim speaks at major trade shows like DMEXCO, on international podcasts and of course the factor-a live streams. Tune in now and learn about the spectacular possibilities of Amazon Advertising!

Katharina lurz amazon content expert

Katharina Lurz

Lead Brand Content

Katharina Lurz is your expert when it comes to presenting your brand on Amazon. She knows the limited space Amazon provides brands like the back of her hand and knows how brands can get the most out of it. She also masters a combination of visibility (Amazon SEO), conversion optimization and brand identity in the process. With her team, she has already created holistic concepts for over 200 clients. In her live streams, she provides tried-and-tested tips to push your Amazon business.


*Disclaimer: To ensure the high quality of our consultations, we will review your request before scheduling an appointment. Please understand that not all requests are eligible for consultation.

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Would you like to network with like-minded people and discuss challenges in a small group? Our Amazon Roundtable is the right format for you! Register now for the next event!